Not your usual customer service

WE CARE

At Marana Forni Australia, our support doesn’t just stop when you complete your purchase from us. Whilst our products are made to last, we also want you to have the knowledge and skills to use them to the best of their ability. That is our commitment to you, and one that we value highly.

Marana Forni Australia is recognised throughout the industry for our unmatched services. Our team is reliable, flexible, and honest. We understand the current needs and emerging trends within the industry. We also understand current stresses facing restaurateurs throughout various stages of their business lifecycle (concept design, project development, renovation, build, pizza section set-up and operation) and how our services and products can not only alleviate them, but help you thrive.

We offer programmed maintenance services for our Marana Forni ovens to keep your oven in optimum condition, just like you would for your car when you take it in for routine service. We also offer technical support for all our products, conducted by our professionally trained technical team.

Our list of support encompasses anywhere from oven installation, oven maintenance, cleaning, and maintenance training to friendly customer check-ins.

See our list of helpful, easy-to-navigate Maintenance and User Guides below or contact us for more information.

A very professional company with the highest-quality products, both in terms of their pizza ovens and from a support point of view. For me – I work in the hospitality industry and pizzerias– they’re the number one. In my view, Marana Forni is unique.

Antonio Davalos

BARONE LLC

Consultations

We firmly believe that education is the key to success, and we love sharing our tricks of the trade with you through courses, masterclasses, workshops, demonstrations or just a friendly call over the phone.

Our consultations are a free of charge service that we provide to our valued clients, particularly kitchen designers, architects and builders who seek our expert advice during the planning stage of a pizza section project.

Based on our expertise and experience, we are able to offer precise advice and education on the positioning of the equipment, the minimum space requirements, the best workflow to implement and operate a Marana Forni oven and other equipment based on your individual capacity and space within the kitchen.

We pride ourselves on tailoring our consultations to each individual client. We offer a partnership, not just a financial transaction and turnover of goods.