Overview
All information provided to Marana Australia while conducting our business is regarded as strictly confidential and is managed per Australian law. In the course of making purchases online, you will be asked to provide certain personal information such as your name, address, telephone number, email address, credit card number and date of birth. This information are stored internally by Marana Australia in secure information systems.
Marana Australia employs appropriate technical and managerial practices to ensure the security of all information and to prevent unauthorized access or disclosure of all personally identifiable information. Marana Australia will not sell, rent or disclose the information provided by you unless required to by law. We may however provide certain necessary information to third-party service providers or contractors who assist Marana Australia to provide you with particular services. ( For example shipping provider ).
For operation and maintenance purposes, Marana Australia and any third-party services may collect files that record interaction with this Application (System logs) and use other Personal Data (such as the IP Address) for this purpose.
Users who are uncertain about which Personal Data is mandatory are welcome to contact us.
Retention time
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.
The Purpose of Processing
The Data concerning the User is collected to allow Marana Australia to provide its Services, as well as for the following purposes: Managing contacts and sending messages, Analytics, Access to third-party accounts and Tag Management.
Analytics
The services contained in this section enable Marana Australia to monitor and analyze web traffic and can be used to keep track of User behaviour.
Google Analytics (Google LLC)
Google Analytics is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and to share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
Personal Data collected: Cookies; Usage Data.
Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant.
Managing Contacts and Sending Messages
This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User. These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.
Mailchimp (The Rocket Science Group LLC)
Mailchimp is an email address management and message-sending service provided by The Rocket Science Group LLC.
Personal Data collected: Cookies; email address; first name; last name.
Place of processing: United States – Privacy Policy. Privacy Shield participant.
TAG Management
This type of service helps Marana Australia to manage the tags or scripts needed on this Application in a centralized fashion. This results in the Users’ Data flowing through these services, potentially resulting in the retention of this Data.
Google Tag Manager (Google LLC)
Google Tag Manager is a tag management service provided by Google LLC.
Personal Data collected: Cookies; Usage Data.
Place of processing: United States – Privacy Policy. Privacy Shield participant.
Cookies
We also use cookies which are small packets of information stored on your computer. Cookies do not contain any information that can be used to personally identify you such as your name, or any kind of financial information.
Cookies contain information about the way in which you use our website and as such are a valuable tool for us in learning how to better provide our services to you and improve your experience of our website. If you do not want cookies on your system you must disable them in the preferences section of your browser.
Payments
Online purchases with Marana Australia, are processed using the following secure services:
Stripe ( Credit Card Payments )
For information regarding Stripe’s privacy policies please visit Stripe Privacy Policies.
With your purchase, you consent to Marana Australia sending advance notice of sales, new stock shipments and other events to the email address you provide. The email address you provide will be for the internal use of Marana Australia only. We will not sell or rent your email address to any third parties. To unsubscribe from the Marana Australia email list please contact us at sales@maranaaustralia.com.au.
The Rights of Users
Users may exercise certain rights regarding their Data processed by Marana Australia.
In particular, Users have the right to do the following:
- Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data. Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
- Access their Data. Users have the right to learn if Data is being processed by Marana Australia, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
- Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
- Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, Marana Australia, will not process their Data for any purpose other than storing it.
- Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from Marana Australia. Receive their Data and have it transferred to another controller.
- Request their Data. Users have the right to receive their Data in a structured, commonly used and machine-readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract which the User is part of or on pre-contractual obligations thereof. Your information will usually be made available to you within 21 days. If you think that any Personal Information we hold about you is inaccurate, please contact us at sales@maranaaustralia.com.au.
- Lodge a complaint. Users have the right to bring a claim before their competent data protection authority. If you think we have breached the Privacy Act, or you wish to make a complaint about the way we have handled your Personal Information, you can contact us using the details set out in section 15 (‘Contacting Us’). Please include your name, email address and/or telephone number and clearly describe your complaint. We will investigate your complaint and will use reasonable endeavours to respond to you in writing within 30 days of receiving the written complaint. If we fail to respond to your complaint within 30 days of receiving it in writing or if you are dissatisfied with the response that you receive from us, you may have the right to make a complaint to the Office of the Australian Information Commissioner. The Office of the Australian Information Commissioner can be contacted using the details set out below: Online Complaints: Through the Privacy Complaint Form located at https://forms.business.gov.au/smartforms/landing.htm?formCode=APC_PC Online Enquiries: Through the Enquiries Form located at https://forms.business.gov.au/smartforms/servlet/SmartForm.html?formCode=APC_ENQ Post: GPO Box 5218, Sydney NSW 2001 Phone: 1300 363 992 (Monday–Thursday, 10am–4pm AEST/AEDT)
Marana Australia reserves the right to update its privacy and information security policy as necessary in response to any changes in business practices or any other as yet unforeseen circumstances. Any changes made will be posted on this section of our website.
If you have any questions in relation to any part of this policy or our terms and conditions please contact us at sales@maranaaustralia.com.au.
